Cookie Policy

Last Updated: October 2026

At True Organic Seeds, operated by FARMER MART LTD, we use cookies and similar technologies to operate our website, provide shopping functionality, understand how our website is used, remember preferences, and support analytics and marketing activities where permitted.

This Cookie Policy should be read together with our Privacy Policy. It applies to visitors using our website, including customers in the United Kingdom and the United States.

1. What Are Cookies?

Cookies are small files stored on your device when you visit a website. They can help a website recognise your device, remember preferences, maintain shopping cart functionality, understand website usage, and support other online services.

We may also use similar technologies, such as pixels, tags, scripts, and local storage, for purposes similar to those described in this policy.

2. Types of Cookies We Use

Depending on the features and services enabled on our website, we may use the following categories of cookies and similar technologies.

Necessary Cookies

These support essential website functions, such as:

  • Shopping cart functionality

  • Checkout and order processing

  • Website security and fraud prevention

  • Account access, where available

  • Remembering essential privacy choices

These technologies may be used without consent where permitted by applicable law.

Functional Cookies

These help remember choices or preferences and improve how the website functions, such as display settings or other website preferences.

Depending on their purpose and applicable legal requirements, your consent may be requested before these technologies are used.

Analytics Cookies

Analytics technologies help us understand how visitors use our website, including:

  • Pages visited

  • Website traffic and interactions

  • Navigation and user journeys

  • Device or browser types

  • Website performance

Where required by applicable law, we will obtain consent before using analytics cookies or similar technologies.

Certain limited analytics technologies may be used without prior consent where legally permitted and where the relevant conditions are satisfied.

Marketing Cookies

Marketing technologies may be used, where applicable, to:

  • Measure advertising performance

  • Understand interactions with advertisements

  • Measure conversions

  • Support personalised or relevant advertising

  • Support remarketing activities

Where consent or another legally required permission is necessary, these technologies will not be activated until the applicable requirements have been met.

The cookies and technologies actually used will depend on the tools and integrations enabled on our website.

3. Third-Party Cookies and Technologies

Some cookies or similar technologies may be provided by third-party services that support our website, including services relating to:

  • E-commerce functionality

  • Payment processing

  • Website hosting and performance

  • Analytics

  • Advertising and marketing

  • Customer communications

These third parties may collect or receive information through their technologies when they operate on our website.

Their handling of information may also be governed by their own privacy policies and terms. We encourage you to review those policies where relevant.

We aim to use third-party technologies in accordance with applicable privacy and cookie requirements.

4. Managing Your Cookie Choices

Where cookie or privacy controls are available on our website, you may be able to manage your preferences for applicable technologies.

Depending on the controls and technologies used, you may be able to:

  • Accept optional cookies

  • Reject optional cookies

  • Choose particular cookie categories

  • Change your preferences later

  • Withdraw or adjust consent where applicable

  • Opt out of certain data uses where required by applicable law

You can also manage or delete cookies through your browser settings.

Blocking certain cookies may affect the functionality or performance of some parts of our website, including shopping cart or checkout features.

Where applicable law requires specific opt-out mechanisms, we will provide them as required.

5. Consent

Where consent is required under applicable law, we will seek your consent before placing or accessing the relevant cookies or similar technologies on your device.

Consent must be obtained through an appropriate, clear choice. Simply continuing to browse our website will not, by itself, be treated as consent where valid consent is required.

You may change or withdraw your consent through the cookie or privacy controls available on our website, where provided.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

6. Cookies That Do Not Require Consent

Certain cookies and similar technologies may be used without consent where permitted by applicable law.

These may include technologies that are:

  • Strictly necessary to provide a service you have requested

  • Necessary for transmitting communications

  • Covered by a specific legal exemption

  • Used for qualifying statistical or preference-related purposes where the applicable legal requirements are satisfied

The availability of an exemption depends on the purpose and operation of the technology and the applicable law. We will not treat a cookie as exempt solely because it is used for analytics or website functionality.

Where the law requires us to provide a simple means of objecting to a particular use, we will make that option available.

7. How Long Cookies Remain

Cookies may be:

  • Session cookies, which generally expire when you close your browser.

  • Persistent cookies, which remain on your device for a specified period or until deleted.

The duration depends on the purpose of the particular cookie or technology.

Where available and required, information about specific cookies, their purposes, providers, and duration may be provided through our website's cookie preference controls or other relevant notices.

8. Your Privacy

Where cookies or similar technologies involve the processing of personal data, that information will be handled in accordance with our Privacy Policy and applicable data protection and privacy laws.

Depending on your location and the law that applies, you may have rights concerning personal information collected through cookies or similar technologies.

For information about access, correction, deletion, objection, and other applicable privacy rights, please read our Privacy Policy or contact us using the details below.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • Our website

  • The technologies we use

  • Service providers and integrations

  • Business practices

  • Applicable legal or regulatory requirements

The latest version will be published on this page together with the updated revision date.

10. Contact Us

If you have questions about this Cookie Policy or how we use cookies and similar technologies, please contact:

True Organic Seeds
Operated by FARMER MART LTD

2 Frederick Street
Kings Cross
London, WC1X 0ND
United Kingdom

Email: support@trueorganicseeds.com
Phone: +44 333 057 1287